Terms And Conditions
About Us
Terms and Conditions Agreement
Key Terms
• Request Status: Reflects the current stage of a customer’s order within the fulfillment process.
• Support: The department dedicated to assisting customers and effectively managing orders.
• Quality Assurance Department: Responsible for overseeing the quality of our services and products to ensure they meet company standards.
• Confirmation Process: A procedure to verify the client’s billing identity, designed to prevent fraud and protect transaction security.
Payment Policy
Revision Policy
Refund Policy
Refunds are available in the following situations:
• Late Delivery: If we fail to deliver the work within the agreed-upon timeframe.
• Pre-Order Cancellation: If a refund is requested before we begin work on the order.
• Quality Failure: If the work does not meet quality standards, a refund may be requested with supporting documentation, such as a failure report from your instructor.